Rental Frequently Asked Questions
Normally on weekends, customers can pick up rentals on Friday and return their rentals on the next business day (typically, Monday), and will only be charged a one-day rate. The same applies for items we are delivering and setting up. Special arrangements can be made for earlier pickups.
No, all rentals begin with one-day rates.
No, you can rely on us for the best quality and secure installation of our tents. Western Event Rental tents are installed by trained professionals with fast and efficient service.
There is no need to wash the linens before returning. Please shake the linen out so there is no food remaining on it, and return it in the containers that were provided. We take care of the rest. (Please do not put wet linens in plastic bags or containers as this will cause mold to grow in a matter of hours and destroy the linen.)
A signed rental agreement and a 25% deposit is required to secure your booking, with the remaining balance due on delivery or pickup.
Talk to us about multi-day rentals and enjoy discounted rates!
A 25% non-refundable deposit is required to confirm a rental reservation.
A 50% cancellation charge applies with less than 30 days’ notice of the delivery or customer pick-up.
A 100% cancellation charge applies to all orders cancelled within one week of delivery or customer pick up.
Refunds are not issued for rental items returned unused.
